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How can I track the status of my order?

Last updated 7 months ago

As soon as your order and payment go through, we'll send you an order confirmation email. We'll also send you a shipping confirmation email once your order ships (same working day if your order is received before 3pm, otherwise next working day) with tracking details.

For pre-order or prescription products: the shipping confirmation email will be sent when your order ships from us. If there is any change to the previously communicated delivery date we will let you know by email.

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