If you order before 3pm GMT your order will be shipped on the same day, otherwise we’ll ship your order on the next working day. Our warehouse team takes a well-deserved break on weekends and UK national holidays, so orders placed on those days will be shipped the following business day.

We’ve selected the best couriers for each country to ensure the fastest delivery times. Localised delivery information is shown on the product page and checkout.

For prescription orders only, we require you to upload a valid prescription and pupillary distance image after purchase. We aim to despatch all prescription orders within three weeks of receiving these documents.
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